Standard Process Docs

Note: These are the official computer setup documents for the CRG. The T drive folder is 'T:\_CRG-HelpDesk\Documentation\Process Docs\Setup Documents\'
The documents in this T drive folder detail the standard processes required to install XP Pro and Win 7 onto a computer and for creating images

The normal applications, and their version, that are installed in the regular IT Services image. There is a column that indicates if the app is used in a lab. Differences between XP and Vista are noted
Note: This doc is currently out of date

How to migrate someone from a Mozilla Thunderbird email client (likely connected to a Holly/Lamar/Simla Unix email server) to the Outlook email client attached an Exchange server mailbox. Use of the tool “Aid4Mail” requires noting the person migrated on a spreadsheet to track the tool’s license usage. This document is located at X:\CRG\Exchange_Inst\Migrate to Xchg-v4.doc

How to share an Outlook calendar

How to enable Outlook to connect to the Exchange server (over HTTP) without having to have a connection to the CSU network. So, as long as you have an Internet connection, you can access your Exchange mailbox. Note that some people may rather do it this way than use OWA. This would include people traveling with their laptops that have a local archive that they wish to have available when doing their email

CVMBS compilation of how a workstation should be setup to use the RIS. It differs on two settings from what Empiric requires. Please review the doc to understand the circumstances in which you might set a workstation to conform to Empiric's requirements

To acquaint CVMBS users with the choices they have to maximize the safety of the data they acquire and create

Information that IT Services can point customers to in regards to keeping their data safe