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IT Services
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IT Services

Frequently Asked Questions


Topics:


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How To Contact IT Services:


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Helpdesk Locations:


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Request Access To Network Resources:


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About the CVMBS Network Drives:


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Protect your computer from Viruses, Spyware, and Malware:


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Chimera Questions:


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CSU Email Help:


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What Are the CVMBS Computer Related Policies:


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What Are the CSU Computer Related Policies:


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Apple Mac Computer Support:

As of January 1, 2012, IT Services now provides limited support for Apple Mac computers. Please click on the link below to get additional information about the new Mac support policy.

  • Connecting to the CSU Wireless Network from on campus only – This link will take you to a page of instructions that will enable you to connect to the CSU Wireless network from on Campus only
    http://www.acns.colostate.edu/?page=WirelessOSX
  • Connecting to the CSU Wireless Network or to the CSU Network from off Campus – Use the following link to download and install the Cisco VPN client for Mac or for instructions on using Snow Leopard’s built in VPN client
    http://www.acns.colostate.edu/?page=vpn_download
  • How to manually mount the CVMBS Network Drives (such as the T and U drive) on a Mac
    Connect_to_Servers.pdf
  • Self-Help for iPads includes how to activate your iPad, configure VPN, Wireless Access at CSU and Outlook Exchange, and how to Install/configure RDP

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Software Distribution and Patching Policy:


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Installing Network Printers


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